Privacy Policy

We take your privacy seriously at Betwarts Casino & Sports (hereafter referred to as "we", "us" or "our"). This Privacy Policy explains how we collect, use and share information about you when you access our website or mobile application ("Platform"), create an account with us, use our services, or interact with us.

Collection of Personal Data

When you register for a Betwarts Casino & Sports account, we may ask you to provide personal data such as:

• Name
• Date of birth
• Address
• Email address
• Phone number

We also collect information about your interactions on the Platform, including but not limited to:

• Login and logout times
• Gameplay activity (including games played, stakes placed and outcomes)
• Deposit and withdrawal transactions
• Communication with our customer support team

Cookies

Our Platform uses cookies to enhance user experience. Cookies are small text files that are stored by your browser on your device when you access the Platform.

We use both session and persistent cookies:

• Session cookies: These expire at the end of each browsing session (i.e., once you close your browser) and do not store any personal data.
• Persistent cookies: These remain active for a longer period, such as until you delete them or they reach their set expiration date.

Use of Personal Data

We use the information we collect about you to:

• Administer your account
• Process deposits and withdrawals
• Verify identity (if necessary)
• Monitor gameplay activity (for anti-money laundering purposes) and prevent fraudulent transactions

Sharing with Third Parties

In certain circumstances, we may share personal data with third parties, such as:

• Our payment processing partners to facilitate deposits and withdrawals
• Regulators or law enforcement agencies where required by law or regulation
• Other companies within the same group of our corporate entity (if applicable)

Data Security

We take the security of your information seriously. To prevent unauthorized access, disclosure or alteration, we implement a range of physical, technical, administrative and operational controls to safeguard data.

However, while we strive to protect all personal data stored with us, no method can guarantee absolute protection against potential vulnerabilities such as cyber attacks or hacking incidents.

Right to Access and Rectification

You have the right to:

• Request access to your personal data held by us
• Correct any inaccuracies in your information

To exercise these rights, please contact our customer support team using one of the methods outlined below.

Data Retention

We retain personal data for as long as necessary to fulfill a purpose or comply with applicable laws and regulations. This may involve retaining certain types of data for longer periods (e.g., to satisfy anti-money laundering requirements).

However, once we no longer need your personal data, we will either delete it completely or anonymize it so that it is no longer identifiable.

Contact Information

If you have any questions about our Privacy Policy, including exercising rights outlined above or raising concerns regarding a breach of this policy:

• Contact us through the 'Support' page on the Platform
• Email
• Write to Betwarts Casino & Sports,

Changes to Privacy Policy

From time-to-time we may change our privacy practices as necessary. We will notify you of any significant changes that impact how your information is used.

Children's Online Protection

Our Platform and services are intended for adults aged 18 years or older. Children under the age of 13 must not use Betwarts Casino & Sports unless a parent or guardian explicitly provides consent on their behalf in writing.

By accessing our website, mobile application, creating an account with us or interacting with us, you acknowledge that you have read and agree to this Privacy Policy as it stands at any given time.